1. Three instances of hot spots at airports are the check-in
counters, secure passageways, and underground stations. What can you do as a
planner to alleviate this congestion?
2. Why are standards for check-in facilities changing?
3. Your author suggests
designers should plan waiting lounges to accommodate fewer passengers than the
aircraft capacity. On the surface, this seems unreasonable and not in the level
of service mode. Why does your author state this and do you agree or disagree?
4. What are the advantages of using Automated People Movers for an
airport’s ground access?
5. What are the three elements of a modern airport baggage system?
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