Module discussion 3
Conflict Management Self-Assessment
The reading by Shearouse (2011) discusses five conflict
management styles. Many companies sell conflict style questionnaires for use in
organizations. For the first week of this module, try your hand at a free
questionnaire. Here is one that allows you to identify your own conflict
management style based on five styles similar to those discussed in Shearouse
(2011):
https://edge.sagepub.com/sites/default/files/10.2_Conflict_Style_Questionnaire.pdf
Report your rating as well as your general impressions about
the usefulness of this questionnaire. Were you surprised by the results? Do you
think the results are accurate? Would the questionnaire be useful for your
organization?
For week two of this module, try your hand at using some of
the conflict management or negotiation tactics discussed in this module. This
could be with a coworker or family member. If everything is peaceful these days
at home or at work, you can also try negotiating for a better deal, such as
calling up your credit card company to try to get a lower interest rate or
calling up your cell phone carrier to get a lower monthly rate. Share the
results with your classmates, and don’t cause too much trouble…
