1.ITIL, COBIT 5, Prince 2, 6-Sigma, and ISO/IEC 15504 are examples of approaches to:
A.Total quality management
B.Technology adoption
C.Safety engineering
D.IT quality management
2._____________ published the simplex solution method in 1947
A.George Dantzig
B.Leonid Khachiyan
C.Narendra Karmarkar
D.John von Neumann
3.Operations management has a tendency to want to be ______________
A.useless
B.sympathetic
C.quantitative
D.qualitative
4.A ____________ is the choice of approach axis used to view the data in an OLAP cube
A.hierarchy
B.measure
C.dimension
D.grain
5.Characteristic of the operations of repetitive process assemblers
A.They use a great deal of automation to minimize the slowness, costs and errors of manual labor
B.They achieve mass customization by implementing modular processes capable of rapidly and inexpensively producing similar products
C.They use very long, continuous production runs of things like steel, glass, paper, tin sheets, lightbulbs, beer, and potato chips that require extensive setups to change product types
D.They use specialized equipment grouped by department for example for welding, grinding, and painting to support a large variety of related manual labor
6.You have three small trucks and two large trucks to make deliveries. How would you write the constraint that the total number of trucks on the road cannot be greater than the number of trucks you have available ?
A.(2 * number of small trucks) + (3 * number of large trucks) <= 5
B.Number of small trucks + number of large trucks <= 5
C.Number of small trucks + number of large trucks > 1
D.(3 * number of small trucks) + (2 * number of large trucks) >= 5
7.Usually developed to aid the subsequent development of a workflow diagram, this type of diagram merely dentifies likely and less-likely stepping stone path dependencies and major and minor push-and-pull influences
A.Materials handling worksheet
B.Affinity diagram
C.Whitebox diagram
D.Decision tree diagram
8.The Theory Of Constraints says that every business problem can only be solved sub-optimally within a limited solution space called _________________;
A.a resolution window
B.an evaluation area
C.a feasibility region
D.an invocation term
9.Considered by the Toyota Production System (TPS) to be the worst of the seven wastes because it seeds the other 6
A.Waiting
B.Motion
C.Overproduction
D.Rework
10.How would you best classify the main style of operation of a tax return processing center ?
A.A process-focused job shop
B.A mass customization provider
C.A continuous process producer
D.A repetitive process assembler
