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WEEK 2: POWER, RIGHTS, AND INTERESTS

Joe and Tina’s exchange was very positional in nature as they both communicated in a manner that defended their own interests instead of taking a collaborative or cooperative approach to work on a solution that would serve both their interests.

When looking in this case, what would be the purpose of the following insistence from Tina ” “I’ve got to do what I’ve got to do.” ?

How could this conflict be resolve in this condition?

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