Sales: Importance of Diversity Training
Respond to the following:
One thing these students might have in common is that they
are fresh out of college and hold multiple degrees. However, they come from
entirely different backgrounds. From personal experience, I believe that every
employee should attend a Diversity Training. I attended a Diversity Training in
my previous job and I find it to be essential when you hire a ton of people
from different backgrounds. Since each person and background is different, it
means their way of life is different. Different cultures have different
perceptions and mannerism. If we do not learn about one another then it makes
it easier to offend or insult someone else even if it’s not intentionally.
Also, these new hires will most likely be working in teams so therefore Team
Training is essential as well. This occurs when a company devote their many
hours to training new employees to listen to each other and cooperate. An
example of this, companies use programs that uses short training exercises to
illustrate examples of good and bad teamwork , moulding their employee’s
attitudes regarding good team work. Lastly, I would have them attend the ADDIE
Five Step Training Process which is a training process model that training
vendors have been using for years.
The five steps are:
– Analyze the training need
– Design the overall training program
– Develop the course
– Implement training
-Evaluate the course effectiveness
This basically means the company is reviewing continual or
formative feedback while creating instructional materials. This model strives
to save time and money by catching problems while they are still easy to fix.
At the end of the year, a manager could conduct a survey or base their
trainings on the new hires performance reviews.
