Paper on Knowledge Management
Please read, paper requirements at the end:
Every company has, to a greater or lesser extent, an
information subsystem — that is, a means by which it gathers data, interprets
it, and makes it available to employees through a distribution system. Whether
we are talking about marketinginformation, cost projections, accounting
results, or internal quality reports, every company depends on knowledge to
support its planning, decision making, and control.
So how does knowledge fit into the picture? The emergence of
the field called knowledge management in the last 10 years or so has highlighted
some key propositions:
– All organizations are storehouses of knowledge that
operate in information-rich environments made up of people and things both
inside and outside the organization itself
– Organizations organize, interpret, and evaluate this
information to solve organizational problems
– Knowledge is the primary mechanism for processing and
utilizing information
– People’s brains are the key knowledge resource of any
organization
– Codified knowledge stored in books, audio and video tapes,
and computer systems can be an important knowledge resource as well
– There are organizational processes and strategies
generally and IT management processes and strategies in particular that can
significantly enhance the ability of organizations to use their knowledge
resources to solve organizational problems effectively
These links will assist with the paper.
Leonard, D., & Swap, W. (2005). The Knowledge Coach. HBS
Working Knowledge. Retrieved 04/14/08, from the World Wide Web:
http://hbswk.hbs.edu/item/4562.html
Levinson, M. (2007). Knowledge Management Definition and
Solutions. Retrieved, from the World Wide Web:
http://www.cio.com/article/print/40343
Wiig, K.M. (N.D.) On The Management of Knowledge. The Wiig
Group. Retrieved October 15, 2007, from
http://www.km-forum.org/wiig.htm
Read through the articles and consider the issues; you may
wish to consult additional material from the background information or other
information you research yourself. Then please prepare a 3-4 page paper,
addressing the following questions:
How data, information and knowledge are related to the
concept of knowledge management (KM)? How are they different (please define
each one: data, information, knowledge and KM)? What are the potential benefits
of knowledge management projects? What strategies should companies follow to
achieve positive results in KM projects?
Paper expectations:
– Precision: the questions asked are answered.
– Clarity: Your answers are clear and show your good
understanding of the topic.
– Breadth and depth: The scope covered in your paper is
directly related to the questions of the assignment and the learning objectives
of the module.
– Critical thinking: It is important to read the required
readings posted in the background material plus others you find relevant. Your
paper should include important concepts from these readings and incorporate
YOUR reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
