four classifications of hospitals?
2. One of the most important aspects of any quality
improvement program is clearly signaling to everyone in the organization that
quality is important.
3. What are some reasons why project scheduling is not done
well?
4. Identify and describe the principal element of the
overall layout of a hospital?
5. What is the difference between the concepts of design
quality and conformance quality?
6. What are the main differences between facility layout for
manufacturing and for retail service establishments?
7. Identify and describe the trend in health care that uses
electronic devices for measuring blood pressure, heart rate, and blood oxygen
levels?
8. Identify and describe the trend in health care that uses
expert system software programs to arrive at a diagnosis?
9. How does the degree of customer contact relate to the
kinds of skills needed by service workers and the degree of training they
require?
10. What does it mean when we say that a process is capable?
