Career Development Plan
5 Year Career Plan call center
Using the Electronic Reserve Readings (ERR), Internet,
and/or additional resources,
Create a five-year career development plan for a credit card
company call center.
Your plan should must include the following:
a. Career
goals and objectives
b. Possible
promotional opportunities for career growth
c. Methods
for career management
d. An
inventory of current skills, abilities, training, and education
e. Job
satisfaction attributes
f. Identification
of three action steps to reaching stated career goals and objectives
g. Identification
of potential barriers to reaching stated career goals
h. Analyze
the affect of career training programs
Organize the solution in terms of an introduction, body, and
summary/conclusion.
Be sure to properly cite your sources.
Please provide proper references and cites properly format.
If you are using a book, please provide author (s), chapter, paragraph and/or
page number(s) in APA format.
