training session for managers
Based on the changing demographics of the U.S. workforce, I
need to create a training session for managers covering the following. Could
you provide a starting point on the different points below and concentrating on
the last point with a paragraph or two?
? Discuss
projected demographics for the workforce in terms of age, ethnicity, gender,
lifestyle, language, etc., and how this will impact communication inside and
outside the company. (Employees may be older or younger; primarily of one
gender or another; have differing lifestyles; may not have English as a common
language; and, may have different cultural values or a different system of
ethics.)
? Point
out the role of the manager as a communicator in a rapidly diversifying work
environment. Provide an analysis of the issues involved in communicating among
a diverse workforce and how to best address them, including how to deal with
prejudgment and stereotyping.
? Convey
to the new recruits their managerial responsibility in
? determining
organizational values. Focusing on communication issues, supply suggestions for
how, as managers, they can establish an organizational climate in which all
employees feel valued and can contribute maximally to the success of the company.
? Explain
to these new hires what is expected at this company in terms of an ethical
communications climate. Clarify for them the manager’s role in establishing and
maintaining an ethical communications climate.
? Overall,
instill an appreciation in your trainees of the managerial skills needed to
communicate in a multicultural organization. Also, remember that the managers
you are addressing may be as diverse as your team is.
