Training & Developement
SCENARIO
You have just been hired as the “training department of
one” for Go Live Systems, Inc. Go Live is a small company that is poised to
grow quickly over the next six months. They have just patented an application
that will greatly improve usability and compatibility of the two largest ERP
(enterprise resource planning) systems. They are forming partnerships with the
two larger companies, and making sales and license renewal calls together.
Go Live needs to hire at least 10 consultant/programmers,
people who can work with the ERP vendors and clients to determine needs, tailor
the application, and train the clients on how to use the enhancements. In other
words, Go Live needs people with both technical and interpersonal skills. Go
Live’s CEO, Jane Smith, has directed you to “hire the best people you can
and train them to do what we need them to do”.
In working with an external recruiter, you realize that it
will be difficult to hire people with both excellent technical skills and
interpersonal skills. Therefore, you decide to start from scratch – with the
business strategy -and work your way through hiring and training from there.
PROBLEM
Your manager has allowed you to hire a few consultants to
assist you in pulling together the training plan. Research the Internet for
examples of training plans. There are several elements of a training plan that
need to be specified. Your training plan should include several different
course types, addressing the needs you uncovered in your needs analysis.
Research your course.. Develop a list of requirements for your course, focusing
more on adherence to learning theory than on content. Support your requirements
list with information you found from outside sources
