and managers.
Details: An upcoming meeting with your new company’s chief
executive officer (CEO) and other executives is a great opportunity for you to
share your knowledge of potentially defective products being sold to customers.
You are not sure if others are aware of this issue, and the defective products
could possibly lead to serious injuries. To complicate matters, you are
uncertain about your organization’s ethical guidelines because none have been
communicated.
How would you present this issue to the CEO, directors, and
managers? What specific courses of action would you recommend with respect to
internal actions and customer notification?
In the longer term, what can be done to ensure that a strong
sense of business ethics permeates your company? Consider aspects of the
organization’s structure (such as adding an oversight function) as well as
supporting policies and procedures.
Answer the following questions regarding the scenario
described:
How would you effectively present the issue of potentially
defective products to the CEO, other directors, and managers?
How would you specifically notify customers of such an
occurrence?
What kind of internal actions would you take to prevent
future problems?
What can be done to ensure that a strong sense of business
ethics permeates your company?
