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QUESTION 9

  1. In 1988, the ________________________________ was established to recognize companies that achieved that level of excellence through TQM.

5 points

QUESTION 10

  1. Creating a _____________________ will establish that the organization has the proper responsibilities, processes, and procedures in place to implement TQM

5 points

QUESTION 11

  1. Human resource planning is the process of ____________, ______________, and ____________ project role and responsibilities.
  2. identifying, deciding, and assigning
  3. identifying, documenting, and assigning
  4. identifying, documenting, and assessing
  5. None of the above

5 points

QUESTION 12

  1. Which of these is not an advantage as it relates to Human Resource Planning:
  2. Provides complete line authority over the project (i.e., strong control through a single project authority). The project manager is responsible for assigning the work as well as conducting merit reviews.
  3. Staffs can maintain expertise on a given project without sharing key personnel, and very rapid reaction time is provided throughout the project.
  4. The project participants work directly for the project manager. Unprofitable product lines are easily identified and can be eliminated, and as a result, there are strong communication channels.
  5. Cost of maintaining this form in a multi-product company would be prohibitive due to duplication of effort, facilities, and personnel; inefficient usage.

5 points

QUESTION 13

  1. A ______________________ organization attempts to combine both the functional and projectized organizations together to offer a “best of both worlds” approach

5 points

QUESTION 14

  1. What three questions mus be asked when preparing a staffing management plan?
  2. What people will be required?
  3. Where will the people come from?
  4. What type of organization will work best?
  5. What people will be required?
  6. Where will the people be going?
  7. What type of organizational structure will work best?
  8. What information will be required?
  9. Where will the people come from?
  10. What type of organizational structure will work best?
  11. What people will be required?
  12. Where will the people come from?
  13. What type of organizational structure will work best?

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